simpleshow, the global market leader for explainer videos, is looking for a Sales & Marketing Coordinator to support our Northeast USA Sales team.

Our ideal candidate will be sales-minded and have the desire to enable the respective regional sales team with administrative tasks while being heavily evolved in the sales processes, and direct marketing efforts of our products with prospective clients.

About this role:

In this role, you would play a pivotal role in ensuring that the sales team you're assigned to support has all the tools that help them sell and make our clients happy. You’ll be encouraged to bring new ideas to the table and collaborate with the respective regional team to execute sales strategies while maintaining ownership of sales data and client paperwork.

Our ideal candidate is sales-minded, highly organized, detail-oriented, and also comfortable presenting to clients. Our Coordinators are part of our Sales team and work strategically with other key departments at simpleshow, such as Creative, Customer Success, Operations/Accounting, and Marketing to meet company sales goals. 

This is a fully remote opportunity, supporting our US operations based in Miami, Florida. This role is open to applicants based anywhere in the United States, with a preference for candidates in the EST timezone. 

Responsibilities:

• Sales Support: Assist assigned sales team in maintaining proper Salesforce hygiene and quality control of data within the CRM, ensuring customer records are up-to-date, including building opportunities and updating client account information
• Creation of Proof of Concept videos using our SaaS platform, simpleshow video maker, and ability to present the POC to clients, as needed
• Streamline information and templates internally to ensure best practices for creating and sending email campaigns, monitor customer email marketing preferences to maximize sales opportunities
• Support Sales Managers by communicating status updates and following up with clients
• Administrative Support: Coordinate internally among departments for sales including handoffs, follow-ups, and reporting in Salesforce
• Processing paperwork; Statements of Work (SOW), Master Service Agreements (MSA), Purchase Orders (PO), and other documents, as needed
• Accounting Support: Prepare client proposals, assist with generating quotes and contracts, and follow up with clients to obtain purchase orders so accounting may send invoices
• Coordinate internally among departments for sales including handoffs, follow-ups, and reporting in Salesforce
• Build rapport and work effectively cross-functionally to meet client expectations
• Participate in internal team meetings and training of new team members, as needed/requested
• Assist with special projects and other duties, as assigned, this role may require additional responsibilities on an as-needed basis and has the opportunity to evolve as we grow
• Work effectively in a fully remote setting; all of your colleagues are only a video call away, but your daily commute will be to your home office

Qualifications:

• 2+ years of work experience in an administrative, support, or similar role
• Professional work experience as part of a sales team or in a metrics-based, performance-driven role
• Exceptional written and verbal communication skills to promote a favorable image of simpleshow to our clients; someone in this role must be comfortable meeting over the phone, video conferencing, webinars, and potentially in-person
• BA/BS degree in Business, Marketing, Communications, or a closely related field is strongly preferred (relevant work experience can be applied in lieu of a degree)
• An agile working style, open to adopting evolving simpleshow practices - tasks, projects, and responsibilities may change as business needs adapt
• Experience delivering 'ridiculous customer service', developing long-lasting relationships, and ability to do so quickly 
• Strong computer skills and proficiency in Google Workspace, prior CRM experience, (Salesforce knowledge is preferred, but not required)
• Ability to be self-motivated, highly organized, and have a positive attitude and professional demeanor - analytical skills are a plus!
• Desire to work well in a fully-remote team environment - you will interact with every department internally and your colleagues will only be a phone or Zoom call away! 

You'll have an edge if:

• You thrive in a fast-paced environment and have an interest in sales and a desire to learn our business inside and out
• You have experience with and/or are comfortable presenting to clients and helping with client webinars

We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! 

Benefits & How we’ll support you:

• Competitive salary, based on experience

• 15 days of PTO (+1 additional day for each year worked), sick time as needed

• 401k w/ 4% matching contribution

• Excellent healthcare benefits options

• Paid parental leave

• Annual trips to Miami for our Sales Meeting

• We will train you to become a skilled explainer of our products, empowering you to use them and explain our solutions

• We take care of our clients. Our Customer Success and Project Management teams ensure our clients 100% satisfaction. We are successful because our clients keep coming back; refer us to their colleagues, family, and friends!

We feel strongly that whether or not your experience exactly fits the job description, your passion and skills will stand out and set you apart even if your career has taken some twists and turns. If you are on the fence about whether you meet our requirements, we encourage you to apply anyway! 

Does this role sound like a match? Apply by clicking "I'm Interested" submit your resume, and complete the online form. From there, we will take a look at your application and contact you if we think you may be a fit!

About Us/Who we are:

simpleshow is the pioneer platform for digital products and services around explainer videos. Guided by the mission to make modern communication simple and concise, the market leader enables everyone to explain complex topics in a clear and engaging way.

The AI-powered SaaS solution, the simpleshow video maker, allows users to create professional explainer videos within just a few clicks in over 20 languages. A magic that comes from years of experience in producing tens of thousands of videos and eLearning courses, in over 50 languages.

The simpleshow team caters to clients from offices in Berlin, Luxembourg, London, Miami, Singapore, Hong Kong, and Tokyo. Large international companies value simpleshow as a partner for the ability to provide simple, effective explanations.

Specifically, we believe:

At simpleshow, we like to have fun, get creative, and reward entrepreneurial thinkers. We are a talented team that appreciates work-life balance, believes in camaraderie and growing together. A happy team is a productive team and we want all our employees to enjoy what they do, and have fun doing it!